Reference sheet — ticket, figures, record
Exness margin figures, order tickets and the record a terminal keeps: one reference page
A trading window is three surfaces stacked on top of each other. The ticket at the front asks for a volume and two levels. The row of figures beneath it counts what those choices tie up. Behind both sits a written record of everything that has already happened. This page is a reference for those three surfaces and nothing else — it is the same for every account, it never goes stale, and it costs one fetch to keep for good.
Not on this sheet
Twelve doors out, one line each
These belong to a guide, not to a reference
- Installers. Downloads → Desktop. MT4 → MT5 →
- Handset. Trade app → Tab. Browser platform →
- Passwords and refusals. Signing in →
- Photograph and questionnaire. Registration →
- Virtual funds first. Demo →
- The five types and their charges. Account types →
- Figure into volume. Calculator →
- In and out. Payments →
- A person. Support channels →
- The authorship. About → The routes. Platform board →
One rule covers the remainder: a figure belonging to a particular account is held by the broker, and the Personal Area on the official exness.com is the only place it is readable.
Six answers about the boxes on the ticket
What an order ticket is asking for, box by box
The window that opens a position asks half a dozen questions in a vocabulary it never introduces. None of the six answers below differ between platforms, and none of them differ between accounts.
What is a lot?
A standard trade size, and the unit the volume box expects. It is a count of contracts, not a sum of money: everything else on the ticket follows from it, which is why the figure is settled before the window is opened rather than adjusted inside it. Turning a figure into a volume →
The volume box looks like it wants an amount. Does it?
No, and this is the classic first misreading. The same number typed against two different instruments commits two very different sums, because what a contract represents belongs to the instrument. Trading is risky and may not be suitable for everyone.
What are the stop loss and take profit boxes for?
Two levels attached to the position rather than to the window: one names where it is to be closed at a loss, the other where it is to be closed at a profit. Both are held with the account on the broker’s side. Neither box guarantees the price it names when a market is moving quickly. Trading is risky and may not be suitable for everyone.
Can those levels be changed after the position is open?
Yes — modifying a position sends only the levels, not a new order, so nothing is opened or closed by the act of editing them. Leaving both boxes empty is equally allowed, and equally a decision.
Ten answers about the figures under the ticket
Margin: one small piece of arithmetic, and every alarming word on the screen
The row of figures along the bottom of a terminal is not six unrelated numbers. It is one calculation, shown from four angles, and the two warnings that come out of it. Read once, it stops being alarming and starts being something to watch.
| Figure | What it counts | When it moves |
|---|---|---|
| Balance | The account with nothing open counted in | Only when a position finishes, or money arrives or leaves |
| Equity | Balance plus the running result of what is open | Tick by tick, while anything is open |
| Margin | The part set aside against open positions | When something is opened or closed, not in between |
| Free margin | Equity minus the part set aside | Whenever equity moves, with no instruction sent |
| Margin level | Equity as a percentage of margin held | With every tick, and it is the one to watch |
| The two thresholds | Warning first, automatic closing second | Set by the broker, per account type |
Swipe the table sideways →
What is required margin?
The portion of the account the broker sets aside while a position is open. Its size follows the instrument, the volume and the leverage in force, and it is worked out at the moment the position is opened.
Is that margin a charge?
It is not. Nothing is spent by it and nobody receives it; the amount is held, and it returns to the free part of the account the moment the position it belongs to is closed. Charges are a separate matter and belong with the account type. What each type charges →
Balance and equity disagree. Which one is wrong?
Neither. Balance counts the account with nothing open; equity is that balance with the running result of everything currently open added to it or taken from it. With no positions the two are identical, and the moment one is opened they part company and keep moving.
What is free margin?
Equity minus whatever is being held as required margin — the part still available for something else. It is the figure worth glancing at rather than the balance, because it is the one that answers whether anything more can be opened at all.
Why does free margin fall when nothing new has been opened?
Because equity moved. An open position drifting against the account lowers equity from one tick to the next, and free margin follows it down without any instruction being sent. The held portion has not grown; the part left over has shrunk.
Does a profit on an open position count towards free margin?
It does, because it has already been counted in equity, and free margin is worked out from equity. A position running in the account’s favour therefore widens the room for another one before it has been closed at all — which is a fact worth knowing and a poor reason to act on. Trading is risky and may not be suitable for everyone.
What is the margin level percentage?
Equity written as a percentage of the margin being held — the one number that summarises this entire section. A large percentage means the open positions are small next to the account behind them; as it falls, the account approaches the two thresholds below.
What is a margin call?
The warning stage. The margin level has fallen to the first threshold the broker has named, and the platform says so. Nothing is closed by it: it is an instruction addressed to the reader, not to the account.
What is a stop out?
The stage after the warning, at which the platform itself starts closing open positions rather than letting the account fall further. Both thresholds are published by the broker with the account terms and are not the same for every account type. Trading is risky and may not be suitable for everyone.
Does a stop out close everything at once?
Not necessarily. The mechanism closes what it needs to in order to lift the margin level back above the threshold, and what it closed and when is written into the platform’s own record — which is the honest version of the event, and better read than reconstructed from memory.
What does a higher leverage figure actually change?
How much margin a given volume ties up, and therefore how much can be held open with the same money. It changes nothing about what a price move is worth: results are worked out on the whole position either way. How much is put at risk on a single trade matters more than the maximum on offer. Trading is risky and may not be suitable for everyone.
Nothing in this section is advice, and none of these figures can be read for a particular account anywhere except inside that account.
Seven answers about what gets written down
The platform keeps its own minutes, and they are free to re-read
Everything a terminal does, it also writes down. That record settles most of the arguments a trader has with a screen, it needs no request to consult, and it is the thing to reach for before anybody is asked anything.
Where does the platform write down what it has done?
In two places, side by side at the bottom of the window. One holds the deals: what was opened, what was closed, at which prices and at which times. The other is the platform’s own log of its actions — instructions sent, answers received, sessions started and dropped.
The list of positions and the history — what belongs in which?
The positions list holds what exists right now and keeps moving; the history holds what has finished and never changes again. Anything that has stopped being a question about the future has moved from the first to the second.
What is the number attached to every line?
An identifier the broker gives each order and each deal when it is accepted. It belongs to that one event, it is unique, and it is what turns “something odd happened on Tuesday” into an event somebody can actually look up.
Why would support rather have that number than a description?
Because the number resolves to exactly one record on the broker’s side, while a description resolves to a conversation. It is also the cheapest thing to send over a bad line: a short line of digits typed once, against a screenshot that may not go through at all.
Do the charges appear in the record, or only the prices?
Both. Each finished deal carries its own columns alongside the prices, so what a position cost to hold and what was taken at the point of dealing are read from the line itself rather than worked out afterwards. Which of those columns is populated depends on the account type.
What does the log hold that the deal history does not?
The attempts. An instruction that was sent and answered with a refusal leaves nothing in the deal history, because no deal happened — but the log has the moment, the instruction and the answer. It is where a session that felt chaotic turns back into a sequence.
The record separates orders from deals. What is the difference?
An order is the instruction; a deal is what came of it. One instruction can produce more than one deal, and an instruction that produced none at all is still an order and still recorded. Reading the two columns as one list is where most confusion about a busy session comes from.
A position was closed in parts. How does that read?
As several lines rather than one, each with its own size, its own price and its own moment. Nothing merges them afterwards, so a position taken off in three pieces is three entries that add up rather than a single averaged one.
Can anything in the record be edited afterwards?
No. It is written on the broker’s side as events happen, and nothing on the reader’s side rewrites it. A short note can be attached to an instruction at the moment it is sent, and that note travels into the record with it — which is the only writing anyone does here, and it has to be done in advance.
Does the record say who closed a position — the trader or the platform?
It does. A line closed because a level attached to it was reached is marked as such, and so is one closed by the platform to lift a margin level. That mark is the difference between a decision and a consequence, and it is written down at the time rather than remembered afterwards.
How far back does the list go?
As far as the period asked for. The history tab is a window onto the record rather than the record itself, and widening the dates does not fetch a different account — it simply stops hiding the earlier part of the same one.
Can a statement of all this be produced, and whose figures are the real ones?
The terminal will assemble a report from what it holds, and the Personal Area on the official exness.com holds the broker’s own version. Where the two are ever read differently, the broker’s record is the account and the terminal’s is a display of it.
Not one line of this page is specific to a single account, which is the whole reason these answers were collected here: they read the same for everybody, they do not change overnight, and a copy a browser kept yesterday is as good as one fetched today.
Every screen described above sits behind one door
The ticket, the row of figures and the record are all parts of a live trading account, and none of them can be opened from a guide. The walkthrough for getting one is a page of its own on this site; the door itself is on the official exness.com. Full registration walkthrough →
Open Exness AccountThe button opens the official exness.com through this site’s partner route. Accounts, logins and support all live there.